All meters are read at regular monthly intervals and bills are based on actual readings. Monthly bills are prepared and calculated once per month and mailed out on the last business day of the month.
If a bill is not paid by the due date, the account shall be considered past due and a penalty of 10% shall be imposed. If the bill together with the penalty is not paid in full by the next bill date the balance due shall accrue interest at a rate of 1.5% and the amount in arrears and the new charges will appear on the subsequent bill. The total amount of charges and penalties shown on such bill with an amount in arrears must be paid by the due date or service will be subject to immediate disconnection.
The service shall not be resumed until all charges and penalties are paid together with a turn-on charge.